Customer Stories

At Smith & Sons Cairns South we have had the pleasure of seeing many smiling faces as people enjoy their new living environment! Please see below a collection of testimonials from past clients.

Erin and Henry S.

The workmanship is above expectations. The attention to detail was outstanding. Your input and knowledge made the renovations so much easier with first class results. To say I am happy with the results is an understatement.

Your input alone saved us thousands of dollars. I took all your suggestions on board and benefited financially and the results were spectacular for a fraction of the cost. Thank you to you and all your tradies for such an amazing job. I will recommend (and have already) anyone who is looking for renovations to be undertaken.

Andrew & Neda

Thanks to Damien, Adam and the team at Smith & Sons for all of the work they put in to our renovations, it looks great and we are very happy with the result.

All the Smith and Sons Staff were very Professional in workman ship and any dealings with during our renovation, making the renovation run very smooth and problem free.

 

Daniel & Sally E.

We worked with Damien and his crew from smiths and sons for over 7 months whilst they renovated our home in Stratford. They have done a fantastic job of turning our little cottage into our dream home. We didn't have any renovating experience before starting but these guys thought of everything and made the process much easier than expected. It was great too, to have someone who was very particular and even more critical about the finished product than we were.  All of our ridiculous requests were accommodated and we're so happy with the finished product. We'll definitely be calling on smith and sons for any future projects.  We would absolutely recommend everyone from the smith and sons team.

Clinton S.

My story starts where a lot of others do… below standard tenants and agents with the owner working away equaled a house that had been neglected.. Badly. I did not know where to start. Clearly it needed a major internal makeover and I was fairly demoralized by the whole situation so I called several builders to come and have a look. In hindsight the smartest move I made was calling Damien from Smith and Sons. From the very first meeting and walk through assessing what we could do and what I wanted, I knew Damien was the right choice for the job. Everything fell into place from there on. Damien, Adam and the team were unbelievable. Smart, accommodating, knowledgeable and so approachable. The workmanship was top notch and the communications open, clear and to the point. I really didn’t know what to expect going into this project but what was a pleasant surprise was the ease Damien’s team did it with, the sense of support I got from them and the pride they took on their work through the whole project from planning to handover. I would not hesitate to go directly to Damien the next time I need any sort of building or renovation work. These guys are good.

Kirsten & Jon - Redlynch, Cairns

We were extremely  happy with the service provided by Smith and Sons. Damien and his team provided a quality service from the initial concept of our renovation and through all stages of planning and construction.  The team at Smith and Sons always kept us informed through all facets of the construction process and promptly responded to any of our questions.  We would recommend Smith and Sons to anyone looking at a home renovation/extension.

Hayley Hampton

Damo and the team renovated our back patio by extending our roof and patio deck around the pool area. We were extremely happy with the workmanship and quality of these guys. They are so professional at what they do and could not recommend them high enough. Damo is so easy to talk to and completely understood what we wanted. Thanks guys we love our outdoor space now!!!

Simon and Mandy Edgerton

We would like to thank you for all of your help and expertise in completing our renovation. From the moment we met Damien, until the completion of the job, we have felt comfortable and well looked after. Damien, Adam and the team were always friendly and professional, and Damien checked in often to ensure that everything was going to plan. If we had any questions or issues, they were taken care of almost immediately and personally. The completed renovation exceeded our expectations and we are extremely happy that we chose Smith & Sons to bring our plans to life. Thank you once again.

 

Courtney Cockrem

I want to thank Damien, Adam and the team from Smith and Sons for the fantastic job they did on our bathroom.  It was basically a complete remodel, and we felt completely confident from the beginning that the guys would do a great job.  From Damien's advice in the early concept stages, to Adam's masterful scheduling and management skills during the build, we were completely comfortable with the whole process.  Everyone who worked on the job was polite, courteous and professional, making the whole job as painless as possible.  The results are amazing, and we would absolutely recommend Smith and Sons Cairns South to anyone who asks.

Thanks again!

Sandra Gustafson

I would like to thank Smith and Sons for their prompt service in repairing my leaking bathtub and flooring. Their quote was very reasonable and they were able to get the job done with minimal inconvenience to the household.

I would consider contacting them again, should the need arise.

Jasmine McMillan

I recently had a new business and shop front fitted out by Damien and his team. I am SO greatful for all the hard work the boys put in to making it my dream space. I couldn't recommend them high enough. 

Mal & Jann Armstrong

"My Husband and I were in need of a renovation and had no idea where to start when a friend gave us Smith & Sons phone number.  We immediately called Damien on a Saturday and saw him that same day.

My Husband and I gave him the brief on our renovation.  Damien took lots of notes and asked lots of question to ensure we were on the same page with the quote back to us before we knew it.  Happy with the detail in the quote we proceeded.

Damien made the project a breeze.  As we are both time poor we left it up to him to get the job done.  He was in constant contact with any issues that arose so that a decision could be made immediately.  His team of sub contractors were brilliant.  

Damien's attention to detail and customer service are second to none.  The job was completed on time and we are extremely happy with the result.   We are so pleased we are about to use Smith & Son for the next stage of our renovation.  Well done to Damien and his team."

Ryan

Smith & Sons Cairns South have made my first renovation experience easy and trouble free. Their prompt service meant that moving things forward happened quickly and with minimal fuss. Their professionalism was evident immediately with their thorough quote and easy to understand emails and phone calls. Any problems or queries were raised straight away and were solved easily with minimal input required. Working full time, I didn’t have time to manage this renovation myself. Smith & Sons managed everything for me, taking away most of the stress and drama. I highly recommend Smith & Sons for anyone who needs a professional builder to get things done, on time and to standard without supervision.

Jarod and Carolyn Shannon

My partner and I were recommended to contact Smith & Sons to help us with the total renovations of our house and it was the best advice we could have been given. We had the main design changes worked out but Smith & Sons helped refine them, had the drawings done and then quoted on the whole job. We also got other quotes from other builders for the same job and Smith and Sons were the lowest tender.

From beginning to end, the entire staff was wonderful to deal with, always on time, always friendly and helpful and very professional and thorough with their workmanship. As with any renovations we asked for extra things to be done and these variations were charged at a very reasonable rate.

We are thrilled with how it all worked out. We now have a home that we are truly proud of and it is largely due to Smith & Sons. We now regard all those that worked on our renovations as our friends. We have no hesitation in recommending Smith & Sons to anyone wishing to have renovations and/or extensions done regardless the size of the job.

Peter and Vicki

We renovated both of our bathrooms – a task we were not looking forward to.  However Damien inspired confidence in us from the first phone call.  He was friendly, professional, organised and clearly has superior technical knowledge of his work.  We found the same qualities in his entire team. Nothing was too much trouble and all staff were conscientious in ensuring we were satisfied with their work.  Our bathrooms look stunning and we couldn’t be happier.

Damien Nowak

We had Damien and his team do a bathroom refurbishment and extension to our family home. This job was done with absolute professionalism and nothing was ever a problem to be fixed. The job come up fantastic and we couldn't be happier.  To Damien, Anna & the team thank you very much and we definitely will be recommending you guys to our friends and family. Cheers!